Shipping policy

Shipping Rates

Free shipping on all orders over $75 USD.

Flat-rate shipping of $7.95 USD for orders under $75.

All orders ship from our U.S. fulfillment center.

Processing & Delivery Times

Orders are processed within 1–2 business days.

Standard shipping delivery typically takes 3–7 business days within the U.S.

You’ll receive a shipping confirmation email with tracking once your order is on its way.

International Shipping

We offer international shipping at the following rates:

Tracked Shipping: $20 USD
Estimated delivery: 7–12 business days

Untracked Shipping: $15 USD
Estimated delivery: 15–21 business days

Delivery times may vary depending on destination and local customs processing.

Order Tracking

Once your order ships, we’ll send you a tracking link so you can follow its journey to your doorstep.

Delays

While we do everything we can to ensure timely delivery, please note that occasional shipping carrier delays may occur (especially during peak periods or severe weather).

If your order is significantly delayed, please contact us at support@shoalskincare.com — we’re here to help.